When you are created as a user in you will receive an email to activate your account and download our app.

When you click on “Click to activate your account” in the email, you will be redirected to our website, to setup your personal password.

Next step is to download, install and configure the desktop application: Download

When you have downloaded and installed the desktop application it will automatically open, and you will have to login with your email and your personal password.


If you have rights to create shares, you can create a share from different places on Windows PC and Mac OS-X

If you’re using windows, you’re able to create a share from “Windows Explorer”, “Desktop App” and “Web-Client” (Examples below)

Windows Explorer (Right click on an already made share)
Desktop App (Click at New Share icon)
Web-Client (Click New Share)

If you’re using Mac, you’re able to create a share from “Finder”, “Clouddrive icon in Finder” “CloudDrive icon” and “Web-Client” (Examples below)

Finder (“Right click” in Finder, select New Share)
CloudDrive Icon (Click at the icon in Finder, and select New Share) application (Click the icon (new share) and select New Share)
Web-Client (Click New Share)

It’s not possible to create a share on mobile devices.


Share a corporate data-share with another person

With the function “Share with others” any existing user registered as Internal can directly from the desktop app share data with another person in or outside of the organization.

Directly from the right-click menu you can select “Share with others”

You will now be taken to the web app to finalise the sharing
1. Type in the receiver(s)
2. Fill in a text if you want – text will be the same for all receivers
3. Choose user type – if you have permission
4. Choose rights: You can’t give the receiver higher rights than you have
5. Click share

If you share with an external user who is not using the system already, the user has to activate his/hers account before using the share.

If you are an external user, you are not allowed to share the data further.


The PC application notify every changing of the files, folders and shares.
At the PC applications setting page you have the possibility to disable the notifications.
When selecting to “disable file messages” no popup notifications will show when files have been changed from other users.

A pop-up when you synchronize files will still be shown.
System messages like conflicted files will still be shown.


To uninstall the application, you will need to Log out of it first, this will make sure all cached data will also be deleted. Then close it by clicking on menubar icon, then on wheel button on bottom right and then choosing ‘Quit’.

If it is not possible to exit it/log out properly then:
• force quit the app via Cmd-Alt-Esc window, Activity Monitor or ‘killall’ command from the terminal.
• open the terminal and run the following command: rm -rf ~/Library/ Warning! This will delete all pending uploads as well.
• the next step would be to cleanup your cached password in Keychain Access – select ‘login’ keychain, then ‘password’, and find the ‘’ item. You’ll need to delete it.
• Also then check for the folder in user’s home directory and delete this too.

Then cleanup the application preferences by issuing the following command in the terminal:
defaults delete

After this you may need to go to the System Preferences application, choose Extensions and disable in Finder integration.
Also please check for FUSE item in System Preferences – if FUSE is not use by other application you can choose ‘Uninstall FUSE’ from there.
As the last step you should move from the Applications folder to the Trash. should now be completely uninstalled from your Mac computer.


It’s possible to download files and folders individually in the sync and share solution.

If the user wants to have offline access to a few files or folders, the user can at any folder or file right click and by accessing the action menu force “Download Folder/file” or “start/stop synchronization”

Download folder/file:
Download folder/file is downloading all files in a folder/ or a single file
This is making the files available in offline usage.

Start/Stop Synchronization:
Start/Stop Synchronization is also downloading your files, but also if you or another user add folders/files to the folder, will the system automatically download the files to be stored locally for offline usage.

*Start/Stop Synchronization can also be enabled on a share, this will keep all folders/files available for offline usage.